Wednesday, April 29, 2009

Shadow Days (digital media round 2)




I'm off to Cybercom for 2 days so should be interesting.

What do Cybercom do, for anyone of you with an interest in digital media that dosent know, shame on you!

Taken from their website:

Cybercom create incisive "ideas to persuade" based on our understanding of people's behaviour. We bring these ideas to life using digital technologies to maximise creative impact. Our accomplished approach consistently delivers a solid return on Client investment. We are specialists at building brands through digital vehicles by engaging the consumer in a brand experience that encourages acquisition, converts to sale and retains the consumer over time. Ideally we like to sit down with our clients to plan 12 months in advance. Together we develop a robust Digital Strategy which incorporates integrated marketing communications with the development of digital creative and media strategies. We use a plethora of different vehicles - depending on the client's objectives and strategy. A crucial part of our offering is a comprehensive "track and act" attitude across all our campaigns. We are proud of our highly acclaimed creative work so take a minute to browse through our work here.7

Is Twitters reach minimal, and is it only FAD?
Nielsen Online data released today suggest more than 60% of people who sign up for Twitter abandon the service.
David Martin, VP-primary research at Nielsen Online, posted the data on the company's blog, noting that Twitter's retention rate -- the percentage of a given month's audience that comes back the following month -- hovers around 40%. So that means only 40% of the people who visited Twitter last month will come back this month. However, that number is slightly higher than the 30% retention rate Twitter saw before Oprah Winfrey's endorsement
One problem, Mr. Martin noted, is that it's very hard to grow reach when that much of your audience fails to return month after month. He plotted the reach and retention rates of the major websites Nielsen follows and came up with an audience curve that suggests that at Twitter's current retention rate, it will only reach about 10% of online consumers. (Mr. Martin's Y axis is the minimum retention rate for the corresponding X axis, or reach level; the plots in the upper right quadrant of the graph are high-reach and high-retention sites such as Google and Yahoo.)

Living up to the hype
"Twitter has really big hype -- it's the hype that much bigger sites like MySpace or Facebook had when they were coming up," Mr. Martin said in an interview. "But it's just not going to live up to that hype in the long run, audience-wise, if it can't get retention up."
He also looked at MySpace and Facebook's retention in their first few years, when their reach looked more like Twitter's current reach. Even then, the two larger social networks had steadily growing retention rates of more than 40%, which moved closer to 60% as time went on. Twitter's retention rates, on the other hand, have fluctuated without passing 40%.
Something that I can nly agree with from experience with marketing professionals is:." Recently, a non-marketing-industry-employed friend of mine sent over an old-fashioned instant message saying she just joined Twitter because "um, pretty much everyone talks about it radio, TV shows, etc." Clearly not seeing its utility, she asked, "What's the big deal?" More than a month later, there remains but one tweet from her: "trying to figure out twitter?"
Search Marketing Statistics in Ireland – From Search Marketing World 2009
First off, 81.3% of those surveyed use search engines (such as Google or Yahoo!) every day. Of those using search engines, 95% said that they use Google, and 18% Yahoo!.
70% use Google.ie, and only 19% use Google.com.
we dug a little further to discover that 64% of those using Google.ie are mainly searching using the web function and 36% mainly search pages from Ireland.
76% of people either clicking on the top 5 results or the results on the first page; which for most people is up to 10.
. 29% of those surveyed said that they click on sponsored links “almost every time” or “quite often.”
. 27% said that they found sponsored listings “somewhat” or “very” trustworthy, while 34% said that they don’t trust them at all or not that much.

How far can Android go? Should it take on Windows?
Following reports for the past few months that various PC manufacturers, including heavyweights Hewlett-Packard (HP), have been looking at Android as a viable alternative to Windows and Linux for the netbook, Chinese firm Skytone has revealed its Alpha 680, the first-known Android-powered netbook.
Google’s Android operating system (OS) is for mobile devices all across the board, but, up until now, it has been the reserve of smart phones including the T-Mobile G1.
The mobile OS has the capabilities and is ideally situated to run an ultra-mobile netbook, but will it take a slice out of the current computer OS market?
European market, suggesting a lack of demand in favour of the Windows-based alternative.
If Android is to make inroads into this market, it must not only stand up to Microsoft, but must also stand out in its suitability.
I would be interested in seeing how successful the Android will be on mobile, although I am sure it will be successful. If I was behind the android I would invest in an OS system, it will push the importance of ensuring that the mobile device succeeds. For marketers the result would be directly targeted marketing tactics based on your geographic location, interests and hobbies and everything else, it will also ensure this impending privacy question will be highlighted again.

Samsung reveals its first Android phone

Samsung today unveiled its first Android-powered mobile handset, the I7500: a touchscreen device that will have a full web browser with Google Search, Google Maps, Gmail, YouTube and Google Talk, as well as Android Market for downloading extra third-party applications.
The I7500 smart phone will have a 3.2-inch AMOLED full touchscreen with 7.2Mbps HSDPA and Wi-Fi connectivity.
Connectivity-wise it will also have Bluetooth 2.0, USB 2.0, MicroUSB and a 3.5mm ear jack.
The I7500 comes with 8GB internal memory and can house up to 32GB extra onboard through Micro SD.
The dimensions of the new smart phone are 115 x 56 x 11.9mm, and it will come with an impressive 5-megapixel autofocus camera.
Samsung is the first of the top three mobile manufacturers worldwide to bring out an Android-powered device.
"Samsung is among the earliest members of the Open Handset Alliance and has been actively moving forward to introduce the most innovative Android mobile phone," said JK Shin, executive vice-president and head of the Mobile Communication Division in Samsung Electronics.
"With Samsung's accumulated technology leadership in the mobile phone industry and our consistent strategy to support every existing operating system, I believe that Samsung provides the better choices and benefits to our consumers" he added.
The Samsung I7500 will be available on the European market from June 2009, although Samsung states that this is this is for "all major European countries", so it is not yet clear exactly which countries will have it by then.
Social Media Business Model to change to sell marketing information about YOU.
- Social networking sites such as Twitter and Facebook will look at identifying their most influential members, and what they are saying, in a bid to become more useful to
Instead they will use the data they collect to help brands better target users. The upshot will be fewer ads, but those that remain will be more interactive and relevant, leading to better click-through rates and higher CPM.
: "A simple set of technologies that enable a portable identity will soon empower consumers to bring their identities with them - transforming marketing, e-commerce, CRM, and advertising."
The report also suggests that television networks will take a leaf from the likes of online radio station Pandora and create personalised television stations, based on a users likes and recommendations from friends.
This, in turn, will cut down on the amount of channel surfing to find the "least worst" programme.

How to best use twitter
“What most brands underestimate, however, is the powerful way that Twitter can give you direct access to people who may usually be unreachable."
"One day I tweeted about a good experience I'd had at Whole Foods," Wise says. "The next thing I knew, I'd won Whole Foods' 'Tweet of the Day' and was sent a $25 gift card! I didn't even know they were on Twitter, and I certainly didn't know about the 'Tweet of the Day.' Now, I obviously follow them. Very smart on their part!"
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"[Twitter has] become a massive feedback mechanism where we can hear peoples' thoughts on site improvements, what we are doing well, what we are not doing well enough," Kalma says. "We can aggregate the feedback and turn it into actionable items for improvements."
But don't be so serious all the time
While that announcement will likely boost sales, that's not the real point of the account. King says the primary goal of the account is to acknowledge the customers for their contribution to the brand.
For DEI Worldwide, the agency that handles Kraft's Twitter initiatives for its Philadelphia Cream Cheese, the customer's passion for the brand is critical, but equally important is the fact that the brand is able to engage the customer on their own terms.
Be helpfulIf there's a common denominator to any successful brand profile on Twitter it's this: helpfulness. While helpfulness can take on different forms, the key component is answering specific questions or concerns posed by the larger community about your brand.
This is something that is mentioned over and over and over again. !Follow it to succeed with twitter, its not rocket science.

Monday, April 20, 2009

Thanks to Interactive Return

Hey guys, major thanks to interactive return, in particular Aisling Blake for her time.


Some of my learning’s include:
Social Media
· Integrate it all
It must all be integrated; a campaign that I am working on at the moment which contains a Facebook, Youtube, Twitter, Flickr and bebo must all have the same message. Each medium must direct to the other medium and they all take serious Manpower, but it’s worth it.
Some cool sites, that I should have been aware of, that were highlighted to me were:
· Jaiku
· Identi.ca
· Radian6
Also with measuring Twitter, I found great ways of targeting who’s talking about you, what, and how much are they saying.
· Tweetscan
· Twingly
o Blog and micro blog search
· Tweetdeck
· Search.twitter
· Use HASH key to tag a keyword
· Socialmeter.com
Reports
Two reports which I am going to check out and post about soon are:
· Edelman trust barometer
· Universal Mccann wave 3 report
Blogs
Must read and comment on other blogs in order to drive and optimize your blog. As well as having a list of your favourites blogs on the side of this page. This is something else that I am working on. The IIA blog is one that was recommended to me.

Google Insights
Google insights gives you a description of how well your site is being searched for. Great tool, going to use allot of this. Also, must be noted that Alexa only take note of those who have the Alexa toolbar, this is somethgin that many are not aware of.

Usefull Websites and Social Networking Sites
· Yahoo Answers
· Wayn
· Sagazone.co.uk
· Orkut
· Hi5

Search Engine Optimisation
Keywords in all sub URLs ie sportsmarketing.ie-jobs etc
Keywords separated by hyphens is recommended
Titles
Important to have key word throughout pages
No more than 3-4 parameters for URL
Meta Tags
Description Tags should be specific to each page, relating pages to topics.
Sometimes Google uses this as a description.
Scope current keywords tags to add keywords meta name.
Content
Write max 200 words per page
Strategically select keywords
Volume of searches generated from keyword search
Competitiveness, try be unique
Likelihood of someone to search it
Each page should be optimised for a selection of 2-3 keywords
Dont OVERDO it, keywordintensity.com
Headers 1 should be consistent
Headers 2 maybe as per page, maybe keywords.
Have description of service in title with keywords.
Bulletted and hyerlink text is given more weight by search engines, use as many as possible keywords
Need sitemap, links to other pages.
Need index for (spider) to find and understand your page.
For all pictures, have keywords around it and don’t have too many.

Analytics
Can set up filter for sub pages allowing maximum search potential.
Benchmarking other sites is usefull.
Map overlay shows the location of where you are getting the hits from although its dependant on the IP address, many of which are from Dublin.
Add auto tagging so link adwords and analytics
This will link keywords.
Content
Bounce rate and exit rate provide evidence of usability.
Goals of which is find out rate where people along the purchasing process. This is of major importance to those sites that sell.
Change metadata daily, as uploading.

Twitter Has exploded in Ireland!

Twitters figures have doubled over the last month. Irish figures have also highlighted a huge growth in the level of people tweeting.

PIzza Hut hunts college student for Summer of Twitter
Pizza Hut in the US is hunting for a college student to spend the summer months as a member of the PR team in charge of tweeting about new developments at the restaurant chain.
The company is advertising for students to apply for the 10-12 week long "twinternship", based in its headquarters in Dallas.

YouTube will stream full-length movies and TV shows
Late last night, Google’s YouTube declared that it would be partnering with major studios to stream full-length movies and TV shows on its site for free.
YouTube has also announced a string of new partnerships with 13 smaller companies, including Discovery Communications Inc, National Geographic and SnagFilms LLC.
Youtube is once again being highlighted as a positive media after months of negative press. This is a major move with regards for online TV, with Sony PS3 and other consoles offeing Youtube access to your television set, it is only a matter of time before Youtube is being broadcasted through all of our television sets.

Domino’s Pizza Response
Ad age reports:
“It's amazing to me that somebody in this day and age would think, 'Hey, I can do that and get away with it.'"stated the Dominos VP. But did they get away with it?
CHICAGO (AdAge.com) -- Just how much damage two hooligans can do with a video camera is still unknown. But when the dust finally settles on Domino's Boogergate, it seems likely the pizza chain will be given credit for an effective, if somewhat sluggish, response. And the resulting public-relations crisis can be a valuable learning experience for marketers of every stripe
I think that Domino’s response was ok. They released statements having learned from JetBlue and other companies who failed to react as strongly as was needed.

Says Coke Brand's Ion4 Campaign Misleads Consumers Into Thinking Pepsi Beverage Is 'Incomplete'
PepsiCo's Gatorade brand today filed a lawsuit against Coca-Cola's Powerade, alleging false advertising, trademark dilution, deceptive acts and practices, injury to business reputation, and unfair competition. The suit, filed in U.S. District Court in New York, takes Powerade to task for its new advertising campaign, first reported by Advertising Age.

I have to be aware! Start, duble checking everything that I am putting up here
the Federal Trade Commission follows through with its proposed plan to start regulating viral marketing and blogs.
As part of its review of its advertising guidelines, the FTC is proposing that word-of-mouth marketers and bloggers, as well as people on social-media sites such as Facebook, be held liable for any false statements they make about a product they're promoting, along with the product's marketer.
This could present a significant issue for marketers, including the likes of Microsoft, Ford and Pepsi, who spend billions on word-of-mouth and social media. PQ Media projects that marketers will spend $3.7 billion on word-of-mouth marketing in 2011.
I think that this could add relevance and power to bloggers. I do not see this being introduced across the board because it would be almost un-policable, however in some cases, if true it could add to the bloggers opinion and influence. Would Damien Mulley be sued for announcing some of his views, would the dameg already be done after he blogs, would the response harm the brand in question? Watch this space.

ROI May Be Measurable in Facebook, MySpace After All
Package-Goods Brand Earns $1.28 Million in Sales From $1 Million Social-Media Campaign
BATAVIA, Ohio (AdAge.com) -- Package-goods brands are still cautious about social media, figuring that the return on investment can't be accurately measured. After all, marketing on Facebook or MySpace might generate a conversation but not necessarily a sale. Now, however, a method is emerging to relate one to the other, potentially eliminating a major impediment.
Recent research from ComScore, MySpace and Dunnhumby presented at the Advertising Research Foundation's Re:Think 2009 conference in late March suggests that even relatively small outlays on social networks by package-goods brands can result in offline sales impact and deliver positive return on investment.
To overcome that, MySpace teamed with ComScore, which uses a panel of more than 1 million people in the U.S. to track internet usage, and Dunnhumby, which runs loyalty programs for supermarket retailers and has access to loyalty-card purchase data from 59 million people in the U.S. The two panels include 60,000 people who are part of both databases, creating a single-source database that allows a definitive look at how internet ads affect offline purchases.
But by the measure that matters most, sales, the campaign appeared to pay off nicely. It produced $1.28 million in offline sales, as measured by Dunnhumby, which compared purchases among shoppers not exposed to the campaign with purchases among those who were. That amounted to a 28% return on investment, not counting returns from repeat sales among consumers the brand won via the campaign.

Why Free-Ride YouTube Is Finally Winning Ad Dollars
Ford are using Youutve very effectively as a medium to target youth. This is a very effective way of using social media, especially when many people have to quick to dismiss Youtube as a viable commercial marketing tool.
The Ford campaign, which will have 100 social-media influencers upload their exploits with the car to the "Fiesta Movement" channel, includes no corresponding media buy. Ford is, in effect, using YouTube as the core of its marketing plan but not paying Google a penny for the privilege.

Adage twitter video





Cybercom Celebrate 10 Years

Congrats to Cybercom, a leading Digital company worldwide, based in Dublin as they celebrate a 10 year anniversary. How did they do it?

They decided to send away, a buddy of mine, Stephen Murphy, an exectutive to Mount Everest! Yes, i know, how cool is that. Congrats to him too, enjoy. We can all follow their updates here





Twitter worm has Twitterers aflutter and in reTweet
Is Twitter secure? this is first occasion whereby the security of Twitter has been highlighted.
A Twitter worm is on the loose, infecting profiles, and has Twitterers all aflutter, trying to figure out how to make it stop.
The worm – known as Milkeyy – sent automatically generated tweets, or messages, urging users to visit a site called StalkDaily.com. Users are urged not to click on the URL.
In a blog post, Twitter said it has taken steps to remove the vulnerability.
“Earlier today, we were informed of a malicious site that was spreading links to StalkDaily.com on Twitter without user consent via a cross-site scripting vulnerability. We’ve taken steps to remove the offending updates, and to close the holes that allowed this 'worm' to spread.
“No passwords, phone numbers, or other sensitive information were compromised as part of this attack,” Twitter stated.

EU declares war on social sites guilty of privacy invasion
More privacy concerns for social media. As the concerns for security and information heats up, as it was always bound to, social media is the latest medium to be challenged by the European Commission. Although I do not think that anything overly serious will come of this, I think it is important to highlight the security issues around the online space.
If social media is being challenged I am dying to find out what happens when people start challenging Google. A media company with all our information and everyone’s information wouldn’t be accepted any but online, and how long before people question their ethics.